Children of Songea Trust will refund any purchase up to 14 days after payment. This does not affect your statutory rights. To claim a refund please contact us by any of the methods shown below.

Children of Songea Trust adheres to The Consumer Protection (Distance Selling) Regulations 2000 regarding the protection of consumers in respect of distance contracts. Through this regulation, customers in the European Union have the statutory right to withdraw from the purchase of an item from the www.childrenofsongea.org.uk web site within seven working days (cooling-off period) of making a payment. For more information on these regulations, please see Distance Selling (Mail Order, Telephone and Internet Shopping) Quick Facts and Office of Fair Trading.

If you have any queries about this Refund Statement, or wish to claim a refund, please contact us via info@childrenofsongea.org.uk or through our Contact Us page.